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Website Terms of Use

Last updated: 20 July 2026.

1. About these terms

These terms govern your use of: www.zoemayconsulting.co.uk

 

By using this website, you agree to these terms.

 

If you do not agree with them, please stop using the website.

2. Business information

This website is operated by:

​

Zoë Ann May trading as Zoë May Consulting & Creative

 

Sole trader

 

Business address:  see Legal Information

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Email: hello@zoemayconsulting.co.uk

 

UK rules for online service providers require certain identifying and contact information to be made easily, directly and permanently accessible.

3. Purpose of this website 

This website provides general information about the consultancy and creative services offered by Zoë May Consulting & Creative.

 

The website may include information about the consultancy and creative services offered by Zoë May Consulting & Creative.

 

The website may include information about:

  • planning, development and infrastructure consultancy;

  • Section 106 and infrastructure funding;

  • strategic growth and stakeholder engagement;

  • workshops, advisory support and project delivery;

  • writing, publishing or other creative activities.

 

Website content is provided for general information only.

4. No professional advice 

Nothing on this website constitutes legal, financial, tax, investment or other regulated professional advice.

 

Planning and infrastructure information is general in nature and may not be suitable for a particular authority, organisation, development or project.

 

You should obtain advice based on your specific circumstances before making decisions or relying on website content.

5. No consultant–client relationship

Visiting the website, downloading material, following an external link or submitting an enquiry does not create a consultant–client relationship.

 

No engagement begins until the scope, fees, responsibilities and applicable terms have been agreed in writing.

 

I am not obliged to accept an enquiry or proposed commission.

6. Enquiries and communications 

You are responsible for ensuring that information submitted through the contact form or by email is accurate and lawful.

 

Please do not submit through the website:highly confidential documents;

  • legally privileged information;

  • special-category personal data;

  • passwords or security credentials;

  • sensitive operational or infrastructure-security information;

  • material that you do not have authority to disclose.

 

Email and website communications cannot be guaranteed to be completely secure.

7. Accuracy of information

Reasonable care is taken to keep the website accurate and current. However, I do not guarantee that all content will always be:complete;accurate;current;suitable for a particular purpose; orfree from errors.Planning law, policy, guidance, funding arrangements and project information may change over time.I may update, replace or remove website content without notice.

Reasonable care is taken to keep the website accurate and current.

 

However, I do not guarantee that all content will always be:

  • complete;

  • accurate;

  • current;

  • suitable for a particular purpose; or

  • free from errors.

 

Planning law, policy, guidance, funding arrangements and project information may change over time.

 

I may update, replace or remove website content without notice.

8. Website availability

I do not guarantee uninterrupted access to the website.

 

The website may be temporarily unavailable because of maintenance, security work, hosting issues, technical problems or circumstances outside my control.

 

I may suspend or withdraw any part of the website without notice.

9. Intellectual property 

Unless otherwise stated, the website’s original text, branding, layouts, graphics, documents, templates and other content are owned by, or licensed to, Zoë May Consulting & Creative.

 

Copyright protection generally arises automatically in original written, artistic and other qualifying work.

 

You may:

  • view the website for personal or legitimate internal business purposes;

  • print or save a reasonable extract for your own reference; and

  • share a link to a public website page.

 

You must not, without prior written permission:

  • reproduce substantial parts of the website;

  • republish website content on another website or platform;

  • sell or commercially exploit website material;

  • remove copyright or ownership notices;

  • present the content as your own;

  • use content to create competing products, templates or services;

  • systematically extract or scrape website content; or

  • use my branding, name or logo in a way that suggests endorsement.

 

Requests for permission should be sent to: hello@zoemayconsulting.co.uk

10. Downloadable materials

Any downloadable guide, capability statement, checklist, template or other resource is provided subject to any additional terms displayed with it.Unless stated otherwise, downloads are for the recipient’s own internal reference only and must not be resold, publicly distributed or adapted for commercial resale.A downloadable resource does not replace project-specific professional advice. 

11. Artificial intelligence and automated extraction

You must not use automated tools, bots or scraping systems to access the website in a way that:

  • places an unreasonable load on the website;

  • disrupts its operation;

  • circumvents security controls;

  • collects personal information; or

  • reproduces substantial protected content.

 

You must not use substantial website content to train, fine-tune or build a commercial artificial-intelligence model or competing commercial service without prior written permission.

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This clause does not prevent ordinary search-engine indexing or lawful use that cannot legally be restricted.

12. Project examples and professional references

References to previous work, funding achievements, major programmes or project outcomes are included to illustrate relevant experience.Some information may be summarised, generalised or anonymised to protect confidentiality and third-party interests.Past performance does not guarantee a particular result for another client or project.Any third-party names and trade marks belong to their respective owners. Their inclusion does not imply endorsement, partnership or continuing involvement.

13. External links

This website may link to external websites, including LinkedIn, public bodies, professional organisations or other resources.External links are provided for convenience only.

 

I do not control and am not responsible for:

  • external content;

  • website availability;

  • data protection practices;

  • security;products or services offered; or

  • changes made to those websites.

 

You should review the relevant external website’s own terms and privacy information.

14. Linking to this website

You may link to a publicly available page on this website provided that the link:

is lawful and fair;

  • does not damage my reputation;

  • does not falsely imply approval, association or endorsement; and

  • does not place the website within a frame that disguises its source.

 

I may ask you to remove a link where it is misleading, unlawful or damaging.

15. Prohibited use

You must not use this website: 

  • unlawfully or fraudulently;

  • to transmit malware or harmful code;

  • to attempt unauthorised access;

  • to interfere with website security or operation;

  • to impersonate another person;

  • to submit abusive, defamatory or discriminatory material;

  • to infringe intellectual-property or privacy rights;

  • to send unsolicited promotional messages; or

  • to collect information about other users.

16. Liability

Nothing in these terms excludes or limits liability where exclusion or limitation would be unlawful, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence where applicable.

 

Subject to that, I am not liable for losses arising solely from:

  • reliance on general website information rather than project-specific advice;

  • temporary website unavailability;

  • viruses or harmful material introduced by third parties;

  • external websites;

  • information submitted through insecure communications;

  • formatters outside my reasonable control. 

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I am not liable for indirect or consequential loss, loss of profit, loss of opportunity, loss of anticipated savings or loss of data arising from general use of the website, to the extent permitted by law.Liability relating to paid services will be governed by the separate written terms agreed for that engagement.

17. Privacy and cookies

Personal information is handled in accordance with the:

  • Privacy Notice

  • Cookie Policy

 

Cookie choices can be reviewed through the Cookie Settings link.Your privacy notice should explain what personal information is collected, why it is used, how long it is retained, who it may be shared with and the individual’s rights.

18. Changes to these terms

I may update these terms when the website, business activities or legal requirements change.The revised version will be published on this page, and the “Last updated” date will be changed.Your continued use of the website after an update means that the revised terms apply from the date they are published.

19. Severability

If any part of these terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply.

20. Governing law

These terms and any dispute concerning the use of this website are governed by the laws of England and Wales.The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply under law.21. 

21. Contact

Questions about these terms should be sent to:

​

Zoë AnnMay trading as Zoë May Consulting & Creative

​

11 Bishops Way, Buckden, St Neots, Cambs PE19 5TZ

​

hello@zoemayconsulting.co.uk

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